Top Image Systems Ltd. a leading ECM (Enterprise Content Management) and BPM (Business Process Management) solution and MIP (Mobile Imaging Platform) provider announced recently that Top Image Systems has won a Digital Mailroom project at a leading German insurance firm.

With 800 employees and 9 branches across Germany, this long-standing insurance firm has selected eFLOW® Digital Mailroom to automate and accelerate its business-critical document processing.

eFLOW will process some 800,000 insurance policies and related forms and documents per year, classifying them in more than 100 different categories. The company is particularly interested in leveraging eFLOW’s web-based validation module, which will enable faster and easier software implementation and maintenance. In the next stage, the project may expand to include an e-portal for integrated email management.

The customer chose eFLOW Digital Mailroom following a successful workshop in which Top Image Systems demonstrated a high-quality proof of concept that met the customers’ requirements. The company was looking for an effective system that would significantly reduce policy processing cycle time, costs and processing errors. At the same time, the company seeks to improve communications with business partners and responsiveness to customers.

“We are pleased to see further traction in the insurance sector for our popular eFLOW Digital Mailroom solution,” remarked Egbert Fischer, Top Image Systems’ General Manager Central Europe. “As document-centric businesses seek competitive advantages, they look for technologically innovative systems that can accelerate business processes and improve their responsiveness to their customers, and here is where Top Image Systems can best help them. We are confident that eFLOW Digital Mailroom will continue to grow its market share in Europe, both in the insurance industry as well as in other markets in which optimized document-centric business process automation is critical for operational excellence.”