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For the first time in 2006, consumer remittance payments made electronically overtook check and cash payments.
These requirements are pushing consumer billers such as insurance, utilities and credit card companies to make new options available that would have been unimaginable just a few years ago. Consumers are increasingly turning to credit card, debit card, and eCheck transactions, and at the same time, seeking multiple options to pay their bills, including Internet, telephone, and walk-in locations.
Billers Get Answers:
How should they react to the new preference and demands?
Which payment channels should billers support and promote?
Should they consider imposing transaction fees?
Should they offer online credit card payments?
Should they seek a consolidated offering from a single provider or look for multiple providers?
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