PayStream Advisors Launches Electronic Billing and Payment Benchmarking Program

PayStream Consumer-to-Business Benchmarking Program Offers Clients the Ability to Measure Payment & Collection Performance Against World-Class Companies

Charlotte, NC May 1, 2005.    PayStream Advisors, Inc. today launched a new business advisory service, the “C2B Benchmarking & Advisory Program” to assist consumer billing companies to measure and optimize their payment process performance versus world-class companies. The new offering, which can be seen at the company’s website, PayStream Advisors C2B Benchmarking, provides consumer-to-business (C2B) biller organizations, including telecom, insurance, utilities, and healthcare providers with cost assessments, adoption benchmarking and efficiency metrics about their payment and collection practices.  The program is designed to empower executives to achieve world-class performance in their billing and payment operations. PayStream offers program participants analysis and insights backed by extensive data gathered from over 160 different consumer biller organizations across North America.

The benchmarking practice is designed as a membership-based, two year subscription program.    The initial client benchmarking engagement is typically completed within thee to five weeks of initiation and includes a cost assessment for over 20 different payment types. Members receive semi-annual re-assessment completed on a rolling basis for the lifetime of the membership. One feature of the C2B Advisory program provides access to PayStream’s Research Community, a network of managers and strategists at other billing organizations who share information and collaborate to solve industry challenges and learn about innovations and other leading practices. 

The C2B Benchmarking & Advisory Program is designed to provide clients an on-going method to measure, analyze and optimize their payment strategy in the shifting consumer payment environment.  Program elements include PayStream Advisors’ Metric Scorecard, Efficiency Index, and Value Grid.  In addition, PayStream has partnered with market leading firms who help their clients to implement strategies to improve adoption and optimize collection efficiency.

About PayStream Advisors, Inc.

PayStream Advisors is a technology research and consulting firm that improves the way organizations plan, evaluate, and select financial automation technologies to achieve their business objectives. PayStream Advisors assists clients in sorting through the growing complexities of IT applications related to financial automation with the goal of making objective, analytical, and actionable recommendations. Wherever financial automation technology is an issue, PayStream Advisors is there to help. For more information, call (704) 523-7357 or visit us on the Web at paystreamadvisors.com .