Interesting article by Rick Lemieux at itSM Solutions on self-service automation
…when was the last time you dealt with a live person to perform a financial transaction, book a flight or schedule a service call – or even pay for your groceries at the supermarket? Automation of self-service has become pervasive and is even making inroads into IT Request Fulfillment and Access Management…
read more | digg story
What does “healthcare enterprise� really mean? The healthcare enterprise will vary from one organization to the next, but a common characteristic is that it is all-inclusive. It extends beyond the scope of the revenue cycle (registration/ admitting, service delivery, medical records, patient accounting) into corporate administration (human resources, capital planning, marketing, accounting/ audit, corporate council) as well as materials management and accounts payable.
When we started Transcepta, my co-founder Ray Parsons and I talked alot about the “name-space problem” and how much it has set back our attempts around the world to move to paperless B2B eCommerce.
Just following up from Will’s excellent post here, I came across a story from ioma, which speaks briefly about the importance of senior management buy-in for successfull EIPP project execution. Anyone who ever ran a project knows that people are the key in terms of successful delivery.
“If you can’t measure if, you can’t manage it.” This statement seems to have been around forever, but it still rings as true as ever. Six Sigma and other similar continuous-improvement methodologies have been applied successfully to process-oriented business functions, such as manufacturing. And that success has led to Six Sigma projects in other areas of business, including Purchasing and AP.
We talk a lot about Business and Financial Process Optimization at PayStream. To quote Austin Powers, “It’s our bag.” But these two terms are fuzzy and often used in the industry without really drilling down into what exactly they do and/or mean.
If you need consolidated evidence that there are tremendous advantages that electronic collections and/or payment networks promise to collectors, look no further than Bank Technology News‘ recent article, “The Innovators 2007.”
In the two years since we first did an in depth study of Credit and Collection Technology, I have been extremely impressed by the strides the vendors have made in filling out their solutions. B2B credit and collections is a much more complicated process than most people think, and I am including C-level executives in that assessment.
The digital factory has been stalled by cost, culture, complexity, and an inability to close the loop between product design and factory floor control. But that’s about to change. An interesting story from Managing Automation about GM’s new electronic engineering workflow tool.
read more | digg story
As you can imagine, I get to know quite a number of start up and early stage EIPP (and related) vendors, both here and across the pond. At the same time, I have also attracted a number of potential investors and acquirers seeking startup and early stage EIPP vendors.
Follow us on Twitter to be the first to get industry news, alerts and trends.
Tweets by @PayStream
