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AGENDA
September 16, 2013
This fast-paced, 6 hour review class is designed to prepare you for the exam to earn your certification credentials as a certified Purchase to Pay (P2P) professional. The P2P Academy is the first training and educational program for emerging P2P professionals to provide you with the foundational base of knowledge to achieve a fully integrated P2P business process at your organization. The optional 100 question certification exam will be offered at the end of the course.
The class will cover Module 1: “The P2P Foundation of Knowledge” of the three module certification program. Topics include:
- Definition of the P2P Process & Success Measures
- Procurement Process
- Accounts Payable Process
- Supplier Compliance Roadmap
- Supply Chain and Logistics
- The P2P Transformation Journey
Instructors:
Henry Ijams, Managing Director, MBA, CAPP PayStream Advisors and Education Director, P2P Academy
Christine Doxey, CAPP, CCSA, CICA, Management Consultant and Education Director, P2P Academy
The advent of cloud computing is redefining how enterprises manage communication and data, internally and externally. Global companies around the world are abandoning the notion of hosting and maintaining software locally. From e-invoicing, to workflow, to payments - connecting different departments and different companies with each other is opening new possibilities and creating new value from old processes.
Discover why leading global enterprises are looking beyond solutions designed to service just one department and are instead adopting open, cloud-based platforms that integrate and support all aspects of their business. In this session, you will learn how to:
- Decrease operational costs
- Improve workflow
- Maximize efficiency
- Improve supplier relations
- Build a better business case for e-invoicing
Presenters:
Kevin Burney, Director of Sales, Tradeshift
Ed Van Hooydonk, Director of Sales, Tradeshift
Much of AP's attention rightly focuses on efficiency and compliance. But AP is discovering how working capital initiatives can yield as much as 10 times more value. With the advent of Early Pay Programs (EPP) and supplier financing, Accounts Payable has a new mandate -Get Profitable! Please join nationally recognized expert in Early Pay Programs, Tom Glassanos, for an overview of best practices that can help you turn AP into a profit center in as little as 100 days.
This session will provide benchmarks on the savings available to your organization and an overview of proven tools and techniques to capture new discounts. During this session you'll learn:
- Five Key Factors for Early Payment Program Success
- What are "Dynamic Discounts" and when do they make sense?
- How do you maximize the value of P-Cards or Supply Chain Financing?
Presenter:
Tom Glassanos, President, Bavelos Group
September 17, 2013
Creating an Innovation Culture: It Starts with You!
Dan Black, Partner and Performance Catalyst at Faster Glass Consulting, brings his diverse experience from corporate America and from an innovation advisory company to the main stage as the opening keynote speaker at PayStream INNOVATE ‘13. In his unique style which incorporates energy, education, and a little entertainment. Dan will share with us a lifetime of learning on how to:
- Remove the barriers to innovation
- Unleash the inherent creativity in an organization
- Employ leadership practices that enable people at all levels to see, think, and act differently
Presenter:
Dan Black, Partner and Performance Catalyst, Faster Glass Consulting
Concurrent Breakout Sessions (Choose A, B, or C)
The Future of e-Invoicing: Industries Coming Together to Deliver Value to Customers
10:00 AM - 11:00 AM
Global companies from all different industries are creating valuable partnerships to help deliver the very best solutions to their customers.
Attend this informative panel discussion between Tradeshift CEO & Cofounder Christian Lanng and Invoiceware International President & CEO Scott Lewin. They’ll be joined by additional value-add partners and will discuss why partnerships across industries are delivering new benefits and innovative solutions to AP, Finance and Procurement departments in some of the world’s largest companies.
- This interactive panel discussion will provide valuable insights on:
- Latest innovations in e-Invoicing
- How global partnerships are helping consumers maximize efficiency & minimize cost
- E-invoicing in the next decade and beyond
PRESENTERS:
Christian Lanng, CEO & Cofounder, Tradeshift
Concurrent Breakout Sessions (Choose A, B, or C)
eProcurement Made Easy: How Dell Drives Collaboration with Suppliers
10:00 AM - 11:00 AM
Innovators are always seeking new strategies, processes, and technologies that drive business value and accelerate organizational transformation. In Dell's case, Director of eCommerce Kevin Turner has ramped up their e-business presence that lowers transaction costs and enhances productivity between suppliers and buyers.
- Grown revenue in the multi-billion dollar B2B channel by over 140% in the past 3 years
- Led the successful P2P integration between his company and over 2000 global customers
- Continued to build out capabilities in the channel that lowers the cost of doing business for their customers.
PRESENTER:
Kevin Turner, Director Global eCommerce Integrations, Dell
Concurrent Breakout Sessions (Choose A, B, or C)
How to Transform P2P on a Limited Budget
10:00 AM - 11:00 AM
“We don’t have the budget” is a phrase that is all too familiar today, but a lack of budget isn’t the end of the road for organizations that prioritize improving their current P2P processes. The team at The Ohio State University Wexner Medical Center recognized the importance of realigning their staff and improving supplier relationships during the last year to transform their P2P operation on a resourceful budget.
Learn how OSUMC:
- Realigned staff to become more efficient, including shifting FTE’s from clerks to analysts and hiring students to fill in the gaps of the manual process
- Focused attention on low-hanging fruit, including more EDI transactions
- Improved communications with suppliers to take advantage of early pay discounts and rebates
- Increased the use of ACH transactions to reduce paper checks
- This session is perfect for organizations on a tight budget that need some savvy strategies to take their P2P process to the next level.
PRESENTERS:
Becky Walkinshaw, Procure to Pay Manager, Ohio State University Medical Center
Meredith Powers, AP Manager, Ohio State University Medical Center
Meredith Powers
AP Manager
Ohio State University Medical Center
Becky Walkinshaw
Procure to Pay Manager
Ohio State University Medical Center
Concurrent Breakout Sessions (Choose A, B, or C)
How to Manage a Flexible Card Program
11:15 AM - 12:15 PM
The Paradies Shops, comprised of retail shops in most of the airports nationwide, recently rolled out a card program that gives them more control, flexibility, and visibility over their spend. Betsy-Williams Campbell, Accounts Payable Manager, oversees the program and will share how they accrue a sizeable monthly spend volume of $6M. The flexibility of their program allows them to use it for four key functions: Travel, expense, specialized vendors, and instant, “on the spot” purchases. Attend this session to learn best practices on how to successfully manage a card program for your suppliers.
PRESENTER:
Betsy-Williams Campbell, Accounts Payable Manager, The Paradies Shops
Concurrent Breakout Sessions (Choose A, B, or C)
Removing Costs from the Supply Chain: How Both Buyers and Sellers Benefit
11:15 AM - 12:15 PM
Although much attention is given to finding savings in the physical supply chain, opportunities for savings in the financial supply chain are often overlooked. This session examines several ways an organization’s financial operations function can drive costs out of the supply chain. Eric Jones, Director of Corporate Payables from Lowe’s will first explain the importance of shifting the mindset from a transactional to strategic focused operation. He will then share proven strategies that add value to both buyers and sellers, including:
· Process Automation and Improvement – the removal of paper invoices and eliminating manual processing tasks leads to significant cost reduction and less handling errors.
· Timely, Ethical Payment – by reliably paying invoices within negotiated and mutually agreed terms, the need for vendors to build cushion for unauthorized discounts and term extensions into the cost of their product is removed.
· Ease of Inquiry and Issue Resolution – the use of electronic portals allows vendors to monitor, approve, and settle invoices, eliminating back and forth inquiries and resulting in leaner staff for both parties.
· Enhanced Liquidity – giving suppliers an option such as Approved Payables Finance or Dynamic Discounting enables them to manage liquidity and benefits both sides.
PRESENTER:
Eric Jones, Director Corporate Payables, Lowe’s
Eric Jones
Director Corporate Payables
Lowe's
Concurrent Breakout Sessions (Choose A, B, or C)
Aligning Procure with Pay: Bringing Procurement and Finance Together for Real Results
11:15 AM - 12:15 PM
PRESENTERS:
James McDonald, Director, Procurement Operations, ING
Chris Rauen, Product Marketing Manager, Ariba
Concurrent Breakout Sessions (Choose A, B, or C)
Go Paperless or Go Home: The University of Maine’s Journey to AP Automation
1:30 PM - 2:30 PM
In this session, the University of Maine will discuss their journey from paper-based processes to AP automation, and outline how your organization can make the move to efficiency, too. Attendees will learn how the right AP solution can help you go paperless, better manage your suppliers, and make accounts payable a more strategic function.
Presenters:
Michael J. Noblet, CPM, Director of Purchasing and AP Shared Services, University of Maine
Adam Stewart, Product Marketing Manager, SciQuest
Concurrent Breakout Sessions (Choose A, B, or C)
The Synergistic Linear Procurement Model: A Best Practice Approach to Improved Efficiency and Control
1:30 PM - 2:30 PM
In healthcare, efficiency has been a primary motivator for having a procurement department. In fact, a less efficient process has often been a given trade-off to more control and ready access to detailed procurement information. The question is: Does it have to be?
Learn how ROi and Mercy Health earned a ranking within Deloitte Consultings top 25th percentile of procurement efficiency by streamlining the procurement process via a best practice synergistic linear approach, which allows employees to focus and apply their strengths to a particular business need (i.e. sourcing, PO confirmations, invoice resolutions). This coupled with deployment of technology and automation tools results in continued improvements in process efficiencies, customer service levels and maximized product standardization and contract compliance.
This model can be applied to all industries, so attend this session to learn how your procurement department can reach maximum efficiency!
PRESENTER:
Al Webb, Director Integrated Services, ROi and Mercy Health
Al Webb
Director Integrated Services
ROi and Mercy Health
Concurrent Breakout Sessions (Choose A, B, or C)
From P-Card to Virtual Card: The Next Stop for American Red Cross
2:45 PM - 3:45 PM
After ramping up $200M of spend on their P-card program, American Red Cross has their eyes set on the next phase of their multi-faceted payment strategy: transitioning expenses to the virtual card. In this session, learn how Michael Harris, Senior Director of Financial Transactions, has successfully integrated the outsourcing of $45M in both freight and telecom expenses into their virtual card program. Mike will share:
- The expected outcome and benefits of “Tier 3” spend visibility
- How to determine the types of expense categories to outsource
- Why capturing the discount rebate from suppliers is essential to the business case of outsourcing
PRESENTER:
Michael Harris, Senior Director, Finance Business Support, American Red Cross
Michael Harris
Senior Director, Finance Business Support
American Red Cross
Concurrent Breakout Sessions (Choose A, B, or C)
How to Tackle Pricing Match Exceptions
2:45 PM - 3:45 PM
Every organization has goals for process improvement but don’t always have time, resources, or strategy in place to achieve them.
Fairview Supply Chain Leadership decided to adopt a model from a book entitled The 4 Disciplines of Execution (authors: McChesney, Covey & Huling) which urges organizations to choose only one or two process improvement initiatives or goals to focus on one at a time, referred to as “Wildly Important Goals” (aka “WIG”).
Purchasing’s first WIG was to decrease invoice/PO match exceptions by 50%. The match exceptions, caused by new contracts or product conversions, or simply expired pricing, weren’t properly communicated and reported. This caused major headaches -- including financial loss, extra labor for the supply chain management team, and delay in payment to suppliers.
Every member of the Purchasing team is responsible for reducing match exceptions. A listing of all price exceptions is produced daily which helped them get to root causes. The daily scoreboard keeps the team motivated and is shared with the whole department. Fairview is happy to report that price exceptions are down by over 85%–well exceeding their goal.
Attend this session to learn how to effectively decrease match exceptions and become inspired to start pursuing your own WIGs!
Presenter:
Sandy L'Herault, Director Purchasing & AP, Fairview Health Services
Concurrent Breakout Sessions (Choose A, B, or C)
Driving Value Creation through P2P Automation: The Home Depot Story
2:45 PM - 3:45 PM
Time to put AP in the driving seat! In this interactive session you will learn how The Home Depot refined and automated its AP process to drive value creation. Learn how The Home Depot improved its supplier relationships, collaborated with other business units to find hidden savings and established an ongoing platform for continuous improvement. During this session, you will understand and learn:
- The critical importance of goal setting as a starting point for P2P Automation
- How to leverage AP strategies to focus and align corporate strategic initiatives
- How to optimize full invoice automation with resourcefulness and ingenuity
- Tools to improve supplier relationships via cooperative and adaptive solutions
- What it takes to create a pipeline for continuous process improvement
- Methods to improve broad based visibility and working capital optimization
- You will leave inspired and empowered to become more value added partner within your organization.
PRESENTERS:
Debbie Rich-Walker, Senior Manager, Financial Operations, The Home Depot
Bruce Hanavan, VP Marketing, Direct Commerce
Debbie Rich-Walker
Senior Manager, Financial Operations
The Home Depot
The Great Debate: Strategies to Unlock Working Capital
Working capital: the financial metric that measures the day-to-day operating liquidity available to your business and a key measure of your company's short-term, financial health.
Today more than ever, working capital is becoming a strategic initiative in accounts payable, finance and treasury due to the tremendous savings opportunities.
In this interactive crossfire style panel discussion, hear from industry experts on different types of working capital strategies, the best practice use of these strategies, and the technology tools available.
The debate will answer the burning questions, such as:
- How to manage payables and cash with greater visibility
- Why Dynamic Discount Management is moving toward mainstream
- How to maximize the value of P-Cards
- What is Supply Chain Financing and when does it make sense to use it?
- How to ultimately turn your AP into a profit center
Panelists:
Tom Glassansos, President, Bavelos Group
Drew Hofler, Director, Solutions Marketing – Financial Solutions, Ariba
Deborah McSheffrey, Working Capital Advisor, Bank of America Merrill Lynch
September 18, 2013
Using Simple Metrics and Benchmarking to Drive P2P Process Improvement
“How can we improve our processes?” is a difficult question to answer without first understanding the drivers of process improvement.
The effectiveness and efficiency of your operations are also difficult to assess without knowing how you compare to the top performers.
In this inspiring keynote session, learn how Kelly Coxon, UPMC’s Director of Procure to Pay, defines success for her processes and how to identify opportunities for improvement. Kelly will share her insight on several thought-provoking topics, such as:
- How to set goals and objectives for your department
- Where to best allocate resources and budget
- How do you truly measure success? Does one “number” fit all or should you compare your performance to a similar peer group?
- Why it’s important to understand and measure key metrics to identify areas of strength, performance gaps, and opportunities for improvement
PRESENTER:
Kelly Coxon, Director Procure to Pay, UPMC
Concurrent Breakout Sessions (Choose A, B, or C)
The Life of PIE: Payment Intelligence Evolution
10:00 AM - 11:00 AM
Snyder’s Lance, a leading snack food manufacturer, has coined the term “Payment Intelligence” to describe their payment strategy for categorizing suppliers and moving them off those dreaded paper checks. Hear first-hand from their savvy Shared Services Manager and Procurement Manager on how their ePayment program has evolved over the last three years from check to ACH to P-Card.
You will learn:
- Tips on how analytics and data can be used to categorize suppliers and how to classify preferred suppliers
- Strategies for moving suppliers off paper checks
- How to ultimately capture discounts and rebates
PRESENTERS:
Gary Salek, Manager, Financial Shared Services, Snyder’s Lance
Wayne Rosenfeld, Procurement, Snyder’s Lance
Concurrent Breakout Sessions (Choose A, B, or C)
Supplier Risk Management: How Well Do You Know Your Suppliers?
10:00 AM - 11:00 AM
How well do you know the suppliers you are doing business with? The truth is that not knowing might put your business at risk and statistics indicate that one out of every three businesses will be targeted with fraud. In addition, increased governmental regulations have placed more ownership on the buying organization to ensure their business partners are licensed and credentialed. Mayo Clinic is responding proactively to this new reality by using supplier authentication to prevent potential fraud.
Supplier authentication collects publically available information about a company to screen and manage the compliance of new and existing suppliers. Attend this session to learn how Mayo Clinic is making this a high-priority in order to:
- Validate good standing business relationships
- Identify potential risk
- Ensure appropriate 1099 reporting
- Help track minority suppliers
- Increase electronic payments to suppliers and eliminate up to 18,000 checks in 2013
PRESENTER:
Stephanie Matejka, Senior Manager Supply Chain Management, Mayo Clinic
Concurrent Breakout Sessions (Choose A, B, or C)
The Network Effect: Tangible Results from Joining Accounts Payable and Procurement Projects
10:00 AM - 11:00 AM
CFOs and CPOs today are under considerable pressure to take a more progressive, strategic approach to purchasing. Over the past 2 years in particular, there has been a shift in focus from sourcing more, to prioritizing collaboration with business partners as well as suppliers.
In this session we will discuss the importance of the end-to-end automation and collaborative advances that today’s business networks are making, enabling intelligent commerce through community, search, and ratings. Join us to hear customer case studies on how companies are taking advantage of real-time information and consumer-like usability to drive resource and cost savings efficiencies, seeing results of 96% first time invoice match rates and $65M in ROI. Recent research has shown that finance and procurement departments are using business networks more frequently and achieving greater results from their usage - 75% of businesses have already seen some level of impact on their organization through business networks. Join us to hear how business networks are helping procurement and payables professionals.
PRESENTERS:
Rinus Strydom, Chief Marketing Officer, Hubwoo
Jessica Warren, Director, Product Marketing, Hubwoo
Concurrent Breakout Sessions (Choose A, B, or C)
The Path to Paperless at Procter & Gamble: Putting Suppliers First
11:15 AM - 12:15 PM
How does Procter & Gamble (P&G), a multinational consumer goods company with $55 billion in payables, accommodate 60,000 diverse global suppliers with varying e-invoicing and tax compliance standards? P&G decided to take a “supplier is boss” approach by providing a “menu” of e-invoicing choices including sending PDF invoices via email for free and utilizing Optical Character Recognition (OCR) on the back-end to automate invoice posting. This is all part of an aggressive strategy that will move them from 30 percent to 70 percent paperless in the next three years.
Learn how P&G plans to:
- Transition 45,000 suppliers with 2.5 million invoices to paperless by 2015
- Roll out their paperless invoice program to 16 lead market countries by September 2013 and 45 countries by 2015
- Accommodate government mandated e-invoice standards in Latin America and Turkey
- Reduce staff by 33% by 2015 via other digitization efforts to further cut costs
PRESENTER:
Larry Williams, Global Payment Services Process Owner, Procter & Gamble
Concurrent Breakout Sessions (Choose A, B, or C)
Secrets to P2P Transformation Across Industries: Confessions from a Project Manager
11:15 AM - 12:15 PM
Steve Iannarone, a P2P project manager with 15+ years’ experience, is currently working on projects to transform Procure to Pay at Forsythe Technology, a leading provider of IT Storage and Security solutions. It’s rare for one individual to lead transformations at several large companies across different industries – but that is exactly what Steve has done.
In this session filled with best practices, hear the firsthand story of how Steve has led different teams through the challenges of Purchase to Pay for leading companies BP, Sears Holding Corp and Republic Services/Allied Waste. Steve will address three key issues: connecting contract management opportunities to P2P, increasing supplier enablement, and how a P2P transformational impacts Accounts Payable. Moreover, he will share how he successfully interfaced contract management, suppliers and payments by using one transparent solution.
You will walk away from this session motivated and inspired to lead your own transformation!
PRESENTER:
Steve Iannarone, Procure to Pay Manager, Forsythe Technology
Steve Iannarone
Procure to Pay Manager
Forsythe Technology
Featured Speakers
Kelly Coxon
Director Procure to Pay
UPMC
Jessica Hill-Johnson
Director Finance Disbursements
Amgen
Eric Jones
Director Corporate Payables
Lowe's
Stephanie Matejka
Senior Manager Supply Chain Management
Mayo Clinic
James McDonald
Director of Procurement Operations
ING
Debbie Rich-Walker
Senior Manager, Financial Operations
The Home Depot
Kevin Turner
Director, Global eCommerce Integrations
Dell
Larry Williams
Global Payment Services Process Owner
Procter & Gamble