AGENDA

8:30 am

Early Registration

9:30-10:30 am

Using Electronic Portals to Achieve Supplier Self Service

The push toward supplier self-service solutions continues to grow as supplier portals become more robust with their capabilities. Full featured portals act as a single point of access and allow suppliers to perform their own queries, obtain payment details and deliver remittance information in electronic format for input to accounts receivables systems. In this session, learn how The Home Depot benefitted from supplier self-service by reducing time and manual labor, offered higher visibility and new opportunities for early payments.

 Debbie Rich-Walker, Senior Manager of Finance, The Home Depot

11:00 am-12:00 pm 

Setting Industry Standards: Pros and Cons from the Oil & Gas Community

What happens when buyers and sellers within the same industry come together and realize the need for better business to business collaboration? In the oil and gas industry, it is known as the standards body Petroleum Industry Data Exchange (PIDX). The President of PIDX and the Enterprise Business Applications Architect of Baker Hughes will share the benefits and challenges of collaborating to achieve e-business industry standards.

Topics covered will include: 

• The history of PIDX

• The benefits of real-time collaboration through industry standards in the Oil & Gas industry

• The challenges surrounding the sharing of catalogues and codes

• How to collaborate with suppliers outside of the industry who are unable to adopt

Anthony Aming, Enterprise Business Applications Architecht, Baker Hughes

1:00-2:30 pm

Healthcare Benchmark Study

1:00-2:30 pm

Pre-conference Workshop: Jumpstart Your P2P Automation Automation can be the key to achieving the top goals that senior management has for your company’s P2P function: cut costs, reduce headcount and reduce cycle time.  However, many automation projects never get approved and some take too long to implement.  Find out what you need to do to get your automation projects approved faster and which projects you should tackle first. In this workshop, you’ll learn:

• Which automation projects you should consider and how to decide which  are appropriate for you

• One-time and ongoing criteria you should include in deciding which projects to do and which to do first

• How to identify potential solution providers 

• What to include in an effective RFP 

• Key questions to ask bidders and their references 

• What to include in your business case

Find out the best approach to implementing each of more than 10 P2P automation projects as well as the one-time issues and ongoing impact.  Find out what key activities should be completed before taking on any new project.  Find out which of these automation projects can be implemented in 30-90 days, which will take 3 to 6 months, and which will take at least 6 months.

Jon Casher, APM

President

Casher Associates, Inc.

2:45-4:15 pm

Learning Lab A
Cloud vs. Network: How to Calculate Your Total Cost of Ownership 

Organizations worldwide are actively investigating how spend optimization solutions make significant impact on the bottom line. PayStream’s research shows that the cost of a spend management solution can vary greatly depending on whether the solution is Cloud based or On-Premise/Network.  In order to see the true cost and payoff of spend solutions it’s critical to carefully evaluate the immediate and long term costs of acquiring and maintaining the technology.

In this hands-on workshop, you will be walked through step-by-step on how to calculate the total cost of ownership (TCO) of a cloud based vs on-premise/network solution and analyze the results. To fully benefit from the workshop, you can enter your company’s data into PayStream’s complimentary calculator ahead of time and bring the results with you to the workshop!

Click here to access the complimentary TCO calculation tool.

Bhaskar Deka, Senior Director, Coupa Software

4:30-6:00 pm

Learning Lab B

Secrets to Enhancing Supplier Management and Controls through Automation

How can technology be effectively applied to your organization to reduce those manual, resource-intensive processes? Can you automate while improving the quality of your vendor files AND drive hard dollars to your bottom line? This learning lab will review best practice approaches to applying new technology offerings to streamline your vendor management processes, leading to the ability to perform a comprehensive, automated recovery audit process. Joe Flynn, CEO, Lavante and automation expert Henry Ijams, Managing Director, PayStream Advisors will share very practical advice, and reveal today’s current best practice methodologies. Attend this learning lab to examine:

• The benefits of deploying supplier portal systems that streamline connections to and help manage your supplier base

• Issues surrounding vendor file cleansing using technology that is flexible and scalable to accommodate even the largest vendor master files

• A recovery audit process that builds on the vendor portal and continuously cleanses vendor master files

• Best practice methodologies and case study examples of how these systems work together

Joe Flynn, CEO, Lavante

Henry Ijams, Managing Director, PayStream Advisors

6:00-7:30 pm

Speed Networking and Cocktail Reception in Exhibit Hall

7:30-8:30 am

Registration and Breakfast

8:30-9:30 am

Keynote Address

Building a P2P Roadmap: The Value of  Vision

Technology continues to rapidly evolve and it’s vastly impacting the way we do business. As businesses continue to adapt new technologies to become more efficient in their purchase to pay processes, it’s critical to first understand the big picture and the importance of a shared vision when building your purchase to pay blueprint. In this compelling keynote presentation, Eric Jones, Director of Corporate Payables from Lowe’s, will share accomplishments, leading practices best practices and lessons learned from his 15+ years’ experience, specifically including the importance of a long-term vision, keys to building a successful plan, how to build and the value of positive relationships between key stakeholders in both procurement, and payables, suppliers, and solution providers to leverage strategic automation initiatives to achieve a true end-to-end purchase to pay process.

Eric Jones, Director of Corporate Payable’s, Lowe’s

9:30-10:15 am

Morning Break and Sponsor Introductions in Exhibit Hall

10:15-11:15 am

Don’t Touch That Invoice! Paperless Invoice Processing at Maxim Healthcare Services

The manual processing of paper purchase orders and invoices creates processing delays and compliance problems while contributing to many low-value activities, including manually routing for approvals, managing invoice errors/exceptions, and responding to supplier inquiry calls. While converting suppliers to an electronic process is a proven best practice, some portion of your invoices may remain on paper, particularly those from low-volume or low-spend suppliers. There are ways, however, to turn even those paper invoices into electronic records to facilitate more efficient processing.

In this session, Jeff Halper, Director of Procurement, Maxim Healthcare Services, will explain his approach to automating the processing of paper and electronic invoices. Attend the session and learn how you can:  

Jeff Halper, Director of Procurement, Maxim Healthcare Services

Chris Rauen, Ariba

Under the Hood: Secrets to Accelerate Your Payments Engine

The emphasis of reducing healthcare costs while maximizing patient care has strengthened the need for exploring new revenue opportunities in Accounts Payable. In this session, learn how the team at Memorial Hermann has annualized an astonishing $400M by leveraging a third party payment processing platform. 

Specifically, learn how Memorial Hermann:

• Eliminated 20,000 checks annually and thereby took advantage of early pay discounts

• Achieved buy-in with vendors and adjusted internal processes to accommodate the new program

• Incentivized their vendors to participate by offering a 20-day turnaround time as opposed to 50 days for non-participants

• Increased visibility around their payments

 Don Sands, Director Systems Accounts Payable, Memorial Hermann

Sourcing Strategies for Supply Chain 

An overlooked function in healthcare is strategic sourcing, specifically buyers' efforts to carefully identify cost savings or operational efficiency opportunities. In this session, the Director of Strategic Sourcing from Ohio State University Medical Center (OSUMC) will share how they have laid the groundwork by adopting a fundamental 7 step methodology to better standardize their sourcing efforts. They have taken the next step by leveraging technology to more efficiently manage contracts, including eliminating the manual creation of RFP’s and RFQ’s. Additionally, reverse auctions – scheduled online buyer/seller negotiations – have proven to be a powerful savings tool that condenses negotiations to provide the buyer with the true market price of supplies. This is a must-attend session for supply chain leaders in the healthcare industry to understand key objectives and technologies available for strategic sourcing efforts.

John Ballard, Director Strategic Sourcing & Purchasing, Ohio State University Medical Center

11:30 am-12:30 pm

Building the Business Case for e-Procurement

Procurement is often characterized as a pure cost center within companies. As companies are looking to cut costs in a tight economy, a leading company took an innovative approach by transforming procurement into a profit center. In this session, learn how to earn hard dollar savings through increased visibility and control over indirect spend.

Ben Simmons, Manager, eCommerce, Exelis and Bhaskar Deka, Senior Director Product Marketing, Coupa

AP & Procurement: Working Together to Streamline Processes and Maximize Recovery Efforts

 This session will focus on how AP & Procurement can work together to strengthen and streamline processes to drive benefits across the enterprise.  Fred Litow, VP and Head of Financial Administration at ING, will include several specific examples where he has worked closely Procurement around issues involved with strategic sourcing, P2P operations that include AP, and travel and meeting management.  Jeff Ulanoski, former Director of AP at Rite Aid, will provide examples of how recovery and supplier information management processes can be automated in a way that benefit both AP and Procurement.

 Fred Litow, Head of Financial Administration, ING Americas and Jeff Ulanoski, Senior Consultant, Lavante

Building a Truly Integrated Procure to Pay Model

The Procure to Pay model is becoming more and more accepted in the healthcare industry as the formerly disconnected departments of AP and Procurement are realizing the benefits of collaborating to fuse into one centralized entity. In this session, learn how the Procure to Pay department at Mayo Clinic has recently bolstered their model by splitting their department into three distinct, yet synchronized groups of Business, Transactions, and Service. Reporting relationships have changed as one manager is responsible for each group and one director oversees all three groups. However, this realignment truly integrates AP and Procurement and allows their resources to shift seamlessly between groups, thereby freeing up staff to better serve their customers. 

Jennifer Matey, Operations Manager – Procure to Pay, Mayo Clinic

Kay Hysell, Operations Manager – Procure to Pay, Mayo Clinic

Tim Hicks, Operations Manager – Procure to Pay, Mayo Clinic

12:30-1:30pm

Excellence Awards Lunch

1:30-2:30 pm

Turning AP into a Profit Center: Leveraging Automation to Optimize Supplier Discounts 

Eli Lilly needed an electronic invoicing solution that could handle high-volume transactions.  Lilly wanted a solution that was intuitive and easy-to-use for suppliers. After successfully implementing the e-invoicing program, Eli Lilly capitalized on early-pay discounts by implementing a system that makes it intuitive and simple for suppliers to implement early-pay policies. 

Highlights of this session include:

• Learning how Eli Lilly leveraged discount management to save millions of dollars per year

• Understanding what a successful implementation takes, including the right people, processes and technology

• Quantifying the savings your company can achieve

• Strategies to set up your company for a successful discount management program

Kim Rankel, Director NASSC Purchase to Pay, Eli Lilly

Bruce Hanavan, VP Sales, Direct Commerce

Fueling up the P-card and Early Pay Discounts

P-card programs are only as effective as the amount of spend that they can take on. In this session, learn how the American Red Cross has fueled up their P-card program to dramatically increase spend volume upwards of $200M from a mere $17.5M just four years ago. This has also enabled them to tune-up their early pay discounts to $4M, up from just $700k previously. With the P-card lap almost complete, American Red Cross now has their sights set on launching their Virtual Card program, the next phase in their multi-pronged payment strategy. Don’t miss this session to learn how to leverage the P-card to reduce invoices, improve controls and transactions, and provide benefits to suppliers.

Mike Harris, Senior Director, American Red Cross

Take Control of Your Non-PO Transactions

Automating and streamlining Purchase Orders (POs) saves organizations a lot of time, money and resources and is an established best practice in accounts payable automation. However, many organizations still haven’t figured out how to efficiently manage their non-PO transactions. In this session, learn how UPMC shifted their attention to the non-PO side by automating their disbursement requests using limited IT resources, referred to in-house as “eVouchers.” The process eliminates duplicate entries and enables workflow approval to provide more control and visibility for accounting to accurately categorize spend. Don’t miss this session to learn how to tighten up transactions on a limited budget.

Kelly Coxon

Director Procure to Pay

UPMC

2:45-3:45 pm

Manual to Automated: Web-Based Invoice Processing for Improved Efficiency and Control

Organizations with paper-based processes are not only bogged down with time-consuming and labor-intensive tasks, but also susceptible to overspending on resources as a result. Prior to 2011, Massachusetts Eye and Ear Infirmary, headquartered in Boston with 11 satellite locations across Massachusetts, faced this challenge.  This caused them to deploy automated invoice processing to improve the efficiency of their accounts payable process, by minimizing manual paper-based administrative tasks and reducing total turn-round time for paying vendors. Since deploying the solution, they have seen significant results, such as: 

• Reporting capabilities have improved ten-fold 

• The electronic approval process allows them to track the status of an invoice or payment across the system within 24 hours of receiving 

• Payments can now be scheduled automatically and total turn-around times have reduced by 20%

Cristin Monaco Shields, Senior Project Manager, Department of Finance, Massachusettes Eye and Ear

Michael Cichy, General Manager North American Operations, Palette Software

AP Overhaul: Dynamic Discounting, Supplier Self-Services and Workflow

In this compelling case study, Marcia Golden, AP Director, will describe how Coca Cola Bottling Co Consolidated (CCBCC) transformed its AP operations and cash management strategies to the benefit of the corporation, its employees and its suppliers.  Learn how:

• Dynamic discounting provides enormous cost saving to its suppliers that previously used factors for financing by providing the option to get paid early against a discount

• CCBCC has managed to achieve an adoption rate of 90% of the suppliers currently invited for its supplier self-service portal by offering free e-invoicing and 24/7 visibility

• Removing paper and compressing the invoice approval cycle benefits workflow and AP automation

Marcia Golden, AP Director, Coca Cola Bottling Co. Consolidated

Bertram Meyer, CEO, Taulia

Beyond ERP: Transforming Healthcare eProcurement in the Cloud

Imagine a private e-marketplace that allows organizations to control and manage purchases with assurance that all supplier requirements and product and catalog details are always updated and synchronized to back office systems regardless of how many different market views are configured. This is now a reality as organizations are embracing bolt-on, cloud-based solutions that don’t require integration into their ERP systems. In this session, learn how ROi (Resource Optimization & Innovation), a leading healthcare provider-owned supply chain organization, has gained more visibility over spend and strengthened contract compliance through the addition of an e-marketplace.

Matthew Mentel, Executive Director, Technology & Business Solutions, Mercy ROi

Jason Liner, Product Marketing Director, SciQuest

3:45-4:15 pm

Afternoon Break in Exhibit Hall

4:15-5:00 pm

Panel Discussion: Unleashing New Savings with Contract Compliance

Having contracts in place with suppliers that feed an on-line catalog to ensure accurate pricing on PO’s is important to ensure compliance on the front-end of the process.  But how does a company ensure compliance on the back-end of the process for things like services based contracts, application of volume discounts and re-pricing of purchase requisition backlogs as dollars are spent? What about the ability to match invoices to SOW’s and master contracts for consumption management and price rate compliance?  Normally this requires significant use of resources to manage contracts and are dealt with after the fact, requiring recovering over-spend directly from the suppliers.

In this panel discussion, learn how forward-thinking companies are automating contract compliance to reduce over-spend with suppliers, leverage spend visibility to improve supplier relationships and minimize risks within the supply base, and increase process efficiencies.  Specifically, they will share their perspectives on:

• Building a quantifiable business case for contract compliance

• Pros and cons of managing contract compliance in-house vs. hosting on a third party solution provider 

• Benefits of ensuring suppliers are complying with agreed upon pricing, payment and service levels

• Integration with ERP, eProcurement, and other systems for transactional compliance

Jeff Fiorini, Program Manager for P2P Roadmap, Hewlett-Packard

Chip Patrick, Director of IT Sourcing, Ally Financial

Chris Rauen, Director Product Marketing, Ariba

5:00-6:30 pm

Cocktail Networking Reception in Exhibit Hall

7:00 pm

Dine Around Charlotte

7:30-8:30 am

Breakfast in Exhibit Hall

8:30-9:30 am

Panel Discussion: The Big Move Towards Purchase to Pay 

Just a few years ago, purchase to pay was a business model that only the most sophisticated organizations were attempting to migrate towards. Today, more and more enterprises are moving towards the Purchase to Pay model to merge the previously disparate silos of purchasing and payables together to create a truly integrated system. In this provocative opening panel discussion, join the pioneers of Purchase to Pay who pushed the envelope to join separate departments. Join us as we will discuss:

• The starting line – what existing organizational framework needs to be in place?

• The key internal drivers for change 

• The challenges along the journey, including how to obtain buy-in from leadership

• The pivotal role of technology and opportunities for process improvement

Sandy L’Herault, Director of Purchasing and Accounts Payable, Fairview Health Services

Kelly Coxon, Director Procure to Pay, UPMC

Pam Russavage, AP Manager, ConAgra Foods

9:30-10:00 am

Morning Break in Exhibit Hall

10:00-11:00 am

Best-in-Class eProcurement and ePayables in Higher Education

In today’s technology driven society, even some of our country’s oldest institutions – colleges and universities – are adopting new, innovative tools to better serve their customers. In this session, learn how University of North Carolina Charlotte (UNCC) rolled out a campus wide eprocurement and epayables module that has drastically streamlined their Accounts Payable and Purchasing processes. 

Specifically, they have benefitted from:

• Visibility into supplier catalogs that give the users the ability to accurately search and order from suppliers

• A user-friendly system that allows users (currently 1600+) to submit purchase requisitions electronically and frees up purchasing agents

• Electronic invoices from suppliers – currently 30% of all invoicing is processed automatically without any manual intervention

• Automating PO distribution to suppliers

• Audit trail and archive of actions related to the order, including receipts, invoices and comments

• Seamless integration into existing payment program

Scott Brechtel, Senior Purchasing Agent, UNC Charlotte

Jerri Painter, Accounts Payable Supervisor, UNC Charlotte

Elizabeth Palian, System Administrator, UNC Charlotte

The Road to ePayments: Overcoming Resistance and Limited Budget

Many organizations, especially those in the higher education sector, are forced to overcome budget cuts and do more with less. UCLA’s Accounts Payable department has countered this by implementing both internal and external changes to take advantage of new opportunities for revenue. By identifying and converting key vendors to a new payment platform and tapping into early pay discounts, UCLA has managed to overcome their budget constraints and internal resistance to maximize their ePayments program.

Ian Da Costa, AP Manager, UCLA

Automated Data Capture and Imaging for High Octane Efficiency

Baylor Health Care System (BHCS), a growing healthcare provider now with 13 locations in the Dallas/Fort Worth region, was faced with offsetting their increasing organizational costs as a result of adding new locations. They targeted their large Accounts Payable department, comprised of 42 FTE’s burdened with 30,000 paper invoices monthly. Their solution was to implement both an OCR and imaging platform to manage their high invoice volume and reduce headcount. The savings benefits and efficiencies of EDI are undeniable, as they have reduced their FTE count from 42 to 30.  Recently, the previously disparate solutions for imaging and OCR have seamlessly integrated to further accelerate operational efficiency. Attend this session to learn how your organization can do more with less!

Cindy Tobias, AP Manager, Baylor Health Care System

11:15 am-12:15 pm

I’m Just a Mid-Size: Is Accounts Payable Automation for Me?

Until recently, accounts payable automation initiatives were largely limited to Fortune 1000 companies, which had the human and capital resources to implement and manage these applications. Today, the trend is trickling down to small and medium enterprises (SME) - those with annual revenues under $500 million. In this session, learn how Liquidnet, the global institutional trading network, broke the mold for mid-sized companies by embracing the benefits of automation to drive out manual, paper-based processes and free up staff.

Edmund Bilkerdyk, AP Manager, Liquidnet

Beyond Discounts: The Future of P2P with Dynamic Capital

Supplier early payment discounts have started to deliver dramatic savings to those organizations that can navigate the conversion of suppliers from static to dynamic payment terms.  The reality: many organizations struggle with the complexities of supplier segmentation, terms negotiation and DPO extension. In this session, join working capital experts Henry Ijams, Managing Director of PayStream Advisors and Tom Glassanos, CEO, The Bavelos Group (and former founder and CEO of Xign Corporation) to learn more about new and better ways to extend Days Payables Outstanding and monetize early payment discounts.
 

Tom Glassanos, CEO, The Bavelos Group
Henry Ijams, Managing Director, PayStream Advisors

Driving Costs out of AP Processing: The Johnson & Johnson Story

Hospitals face increasing pressure to reduce bottom line expenses and increase productivity. The opportunity for cutting costs and improving financial services is significant. According to PayStream’s research, invoice processing costs range from $2 to $15/invoice, with labor representing a majority of the cost. In this session, learn how Johnson & Johnson implemented an electronic invoice process that has effectively reduced labor costs, improved customer satisfaction and ultimately removed paper from the AP process.

Mike Bulone, Director of Logistics, Johnson & JohnsonThomas Smith, Manager Customer Credit Management, Johnson & Johnson

12:15-1:00 pm

Lunch and Closing Remarks