2016 Travel & Expense Management Benchmark Report

This benchmark report analyzes the state of travel and expense management across organizations of all sizes. The research covers expense reporting processes, T&E policy compliance rates, mobile adoption, and the financial impact of automating expense workflows.

Key Insights

• Manual expense reporting costs averaged $26+ per report, while automated processes reduced costs to under $7
• Mobile expense capture adoption grew significantly, with receipt imaging becoming a standard expectation
• Policy violation rates dropped measurably when pre-trip approval and automated policy checks were implemented
• Integration between T&E systems and corporate card programs improved reconciliation accuracy

The Case for Automation

Organizations processing expense reports manually face challenges beyond direct costs. Employee satisfaction, reimbursement cycle times, and audit readiness all improve with automated T&E management. The report provides ROI frameworks for evaluating expense management solutions based on organizational size and travel volume.

For professionals evaluating financial technology platforms, understanding expense automation ROI is increasingly relevant as fintech solutions continue to reshape corporate finance operations.