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Buyer's Guide: Navigating the Invoice Presentment and Payment Landscape: A Buyer's Guide to B2B Payment Automation Solutions
Summary: PayStream Advisors constantly scans the market to produce innovative solution profiles.
Promises of improved cash flow, significant efficiency gains, tighter trading relationships, and higher customer satisfaction are attracting an increasing number of companies to billing and payment automation (BPA) solutions.
In fact, PayStream Advisors 2003 Treasury Automation Survey revealed that the number of respondents who are using a BPA solution for business-to-business (B2B) transactions increased 60 percent during the past year alone. This report is written for the 26 percent of respondents who said that they are not using a BPA solution today, but plan to adopt one in the near future.
Many of the managers in this category already understand the strategic benefits of BPA solutions, but need specific information about the market in order to identify an appropriate solution and take action. This report can help. We interviewed 18 different BPA solution providers about their solutions, customers, strategies for 2003, and overall view of the market. We evaluated each vendor according to seven different criteria and profiled ten that every corporate manager considering a BPA solution should know about.
Read on to learn more about the special features including three case studies of this report. Companies profiled: Avolent, BCE Emergis, BillingZone, Bottomline Technologies, Deutsche Bank, JPMorgan Chase, Mellon Bank, SAP, US Bank, Xign
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Introduction........................................................................................... 1
What is Billing and Payment Automation? .....................................1
The Different Flavors of BPA .........................................................4
Defining B2B .................................................................................6
Evaluation Criteria..........................................................................7
How to Read This Report...............................................................8
BPA Solution Profiles .......................................................................11
Mellon Financial Corporation .....................................................11
Deutsche Bank .............................................................................17
JPMorgan Chase...........................................................................23
BCE Emergis ................................................................................29
Avolent .........................................................................................35
SAP ..............................................................................................41
Xign..............................................................................................47
Case Study: Sprint .........................................................50
Bottomline Technologies ..............................................................53
Case Study: PMA Insurance Group ............................56
Velosant........................................................................................59
U.S. Bank .....................................................................................67
Case Study: Sunoco.......................................................72
Conclusions and Recommendations ..........................................75
Choosing Between Hosted and Software BPA Solutions...............75
Choosing Between the Direct and Consolidator Models...............78
Solution Functionality ..................................................................80
Industry Focus..............................................................................84
Market Traction ...........................................................................86
Market Traction vs. BPA Vision ...................................................88
About PayStream Advisors............................................................92
Other BPA Solution Providers Interviewed ...............................93
List of Figures and Tables
Figure 1: The BPA Universe ..........................................................2
Figure 2: The Order-to-Settlement Process Within BPA ...............3
Figure 3: Where BPA Fits in the Financial Supply Chain ..............4
Figure 4: BPA Models: Direct vs. Consolidator ............................5
Table 1: Comparing the Direct and Consolidator Models .............6
Conclusions and Recommendations............................................75
Table 2: Hosted vs. Software BPA Solutions................................76
Table 3: Receivables-Oriented BPA Solutions..............................79
Table 4: Payables-Oriented BPA Solutions ..................................80
Figure 5: FunctionalityReceivables-Oriented BPA Solutions....81
Figure 6: FunctionalityPayables-Oriented BPA Solutions ........82
Table 5: Vendor Target Industries ...............................................84
Table 6: Vendor Focus by Industry..............................................85
Table 7: Market TractionReceivables-Oriented...Solutions ......86
Table 8: Market TractionPayables-Oriented BPA Solutions ....87
Figure 7: Market Traction vs. BPA VisionReceivables..............89
Figure 8: Market Traction vs. BPA VisionPayables ..................90
