Accounts Payable Accounts Receivable HealthCare Reports Consumer Billing Outsourcing Solution Profiles
Buyer's Guide: Payment without Presentment: Six Solutions to Super Charge your Consumer Collections Automation
Summary: Contrary to early predictions, Electronic Bill Presentment and Payment (EBPP) has not been a runaway success for billers or their customers. Its slow start is directly linked to consumers' preference to make electronic payments at individual billers' Websites. Instead, a simpler, less expensive form of electronic collections that does not involve bill presentment is taking hold in the market. Known as Payment Without Presentment (PWP), it is experiencing significant consumer adoption because it meets their needs for convenience and control over how they pay for goods and services.
PayStream Advisors actively works with corporate managers to provide them with deep insights and neutral viewpoints about available solutions in Automation the market.
This 26 page report is written for billers who understand that a comprehensive consumer payments strategy is a necessity, not a luxury. To help managers at these organizations improve their understanding of the solutions that are available on the market today, we have profiled six Consumer Collections Automation (CCA) vendors that are pursuing unique approaches to the market.
Payment Without Presentment: Six Solutions to Supercharge Your Consumer Collections Strategy is organized into three sections to help you find the information you want quickly. The first section describes CCA and its importance for billers today. The middle section contains six identically structured vendor profiles that describe the features, functionality, and advantages of each solution. The final section provides analytical insights and comparative information to highlight each of the vendors and solutions.
Buyer's Guide: Receivables & Collections Management: A Buyer's Guide to Collections Automation Solutions (2005)
Case Study: Recycling/e-Billing (2006)
The Rationale for Consumer Collections Automation ..........................1
Consumers Demand Convenience and Control.......................................... 2
CCA Benefits Billers ................................................................................... 2
Payment Without Presentment Defined.....................................................3
PWP vs. EBPP............................................................................................ 3
Evaluation Criteria............................................................................................4
Vendor Profiles ..................................................................................................6
Bank One ...................................................................................................6
BillMatrix...................................................................................................8
EDS..........................................................................................................10
Fort Knox National Company.................................................................. 12
NCO Group............................................................................................. 14
Princeton eCom........................................................................................16
Putting It All Together ....................................................................................18
Payment Processing .................................................................................. 18
Implementation ........................................................................................ 20
Data Validation ........................................................................................20
Customer Support ....................................................................................21
Security Measures .....................................................................................22
CCA Vision ..............................................................................................22
Conclusion........................................................................................................23
About PayStream Advisors...........................................................................24
