The Procure to Pay structure is becoming more and more embraced in the healthcare industry. Leading healthcare organizations such as Fairview Health Services, UPMC, and Mayo Clinic have all made strategic organizational decisions to merge the traditionally disparate functions of Purchasing and Payables.
Mayo Clinic has taken the Procure to Pay model a step further by splitting their department into three distinct, yet synchronized groups of Business, Transactions, and Service. Reporting relationships have changed as one manager is responsible for each group and one director oversees all three groups. However, this realignment truly integrates AP and Procurement and allows their resources to shift seamlessly between groups, thereby freeing up staff to better serve their customers.
Mayo Clinic’s three Procure to Pay Operations Managers are ready to share their model in a case study presentation at PayStream Summit 2012 in Charlotte this September. Could Mayo Clinic’s model be the catalyst behind Procure to Pay 2.0?
Jennifer Matey, Operations Manager - Procure to Pay, Mayo Clinic
Kay Hysell, Operations Manager - Procure to Pay, Mayo Clinic
Tim Hicks, Operations Manager - Procure to Pay, Mayo Clinic