Consumer preferences regarding payments have undergone a sea change over the last few years. Individuals need for convenience and control over the timing and frequency of payments has driven consumers to seek dynamic options like the Internet and telephone for bill payments. Hooked on the convenience of using multiple payment options, consumers are now demanding a variety of alternatives from their billers. PayStream analysts work with companies looking to optimize their billing & payment solutions by understanding your customers’ expectations and developing a well-planned payments strategy will also enable you to evaluate the merits of expanding your payments menu.
Analysts Insights | PayStream Voices
6/9/08
Virtual Collections: Increasing Right Party Contacts in a Rising Default Environment
by tharlan
Thanks to the ripple effect of the subprime mortgage crisis, today’s consumers are feeling a financial pinch like never before. Job losses abound, credit is tight, gas prices have topped $4 a gallon, food staples are priced like luxuries items – and many customers who’ve never before been late payin...
Keywords:Contributed c2b collections c2b payment & collections c2b payments collection technology collections management electronic collections
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